Returns, Shipping & Support Policy Drafts

Draft customer-facing policies for {{store_name}} selling {{products}} in {{regions}}.

My intended terms: returns window {{returns_window}}, who pays return shipping {{return_shipping}}, refund method {{refund_method}}, shipping times {{shipping_times}}, exceptions {{exceptions}}.

Write plain-language Returns & Refunds, Shipping, and Warranty/Defects policies; a 10-question FAQ; and 8 support reply macros (late delivery, damaged item, wrong item, refund status, cancellation, size/fit issue, discount code problem, angry customer). Policies must be clear, fair and consistent with the intended terms. Add a note that consumer-protection rules vary by region and that a qualified professional must review before publishing; list the points most likely to need local legal checks.